Deep Chat Terms of Service
Last Updated: February 15, 2025
These Terms of Service govern your access to and use of this mobile application (the “App”) and the associated services provided through it. The App and services are developed and managed by [Your Company Name], including its subsidiaries and affiliates (collectively referred to as “Company,” “we,” “us,” or “our”). Together, the App and its services constitute the “Service.” These Terms of Service (“ToS”) form a legal agreement between you (the “user”) and the Company. By using the Service, you agree to these terms.
1. Acceptance of Terms
By downloading, installing, or using the App, you confirm your acceptance of these ToS. If you do not agree with these terms, you must refrain from using the Service and uninstall the App if it has already been downloaded.
We may update these ToS periodically. If we make significant changes, we will notify you as required by law. If you do not accept the changes, you should discontinue using the Service and uninstall the App. Continued use of the Service after the new terms become effective means you accept the updated ToS.
2. Privacy Policy
Our Privacy Policy, available at [Link to Privacy Policy], is an integral part of these ToS. By agreeing to these ToS, you also consent to the collection and use of your data as outlined in our Privacy Policy.
3. Dispute Resolution Notice
These ToS include provisions governing dispute resolution, including a binding arbitration agreement. Unless you opt out as described below, you agree to resolve disputes through arbitration rather than in court and waive your right to participate in class-action lawsuits.
4. User Representations
By using the Service, you affirm that:
Your use complies with all applicable laws and regulations.
You are at least 18 years old or, if between 13 and 17, your parent or legal guardian has consented to these ToS.
You have the legal capacity to enter into this agreement.
5. Prohibited Activities
You agree not to:
Engage in any activity that disrupts or burdens the Service (e.g., hacking or denial-of-service attacks).
Decompile, reverse-engineer, modify, or sublicense the Service or any part thereof.
Circumvent or interfere with security measures or restrictions within the Service.
6. Intellectual Property Rights
All text, software code, trademarks, service marks, and logos found in the Service (“Materials”) are either owned by or licensed to us and are protected under intellectual property laws. You may only use these Materials for personal, non-commercial purposes and must retain all copyright and trademark notices if downloading or printing copies.
7. Service Management and User Conduct
A. Service Oversight
We reserve the right, but are not obligated, to:
Monitor the Service for violations of these ToS.
Report illegal activities to law enforcement.
Manage the Service to protect users and maintain functionality.
B. Account Termination
We may deny or terminate access to the Service at our discretion, without notice or liability, if a user violates these ToS or any applicable law.
8. Third-Party App Stores
The availability of the Service may depend on third-party platforms like the Apple App Store or Google Play Store (“Third-Party App Stores”). While you must comply with their respective terms, these ToS take precedence in case of conflicting provisions.
9. Premium Services and In-App Purchases
Certain features may require payment (“Premium Services”) or be available as in-app purchases (“In-App Products”). Third-Party App Stores manage billing, taxes, and renewals. If you purchase a recurring subscription, it will continue to be billed until you cancel through the applicable Third-Party App Store, even if you delete your account or the App.
10. Warranty Disclaimer & Limitation of Liability
A. No Warranties
To the extent allowed by law, the Service and its content are provided “as is” without warranties of any kind. We do not guarantee accuracy, reliability, or availability.
B. Limited Liability
To the maximum extent permitted by law, we shall not be liable for indirect, consequential, incidental, or special damages arising from your use of the Service. Our total liability shall not exceed $50.
11. State-Specific Notices
A. New Jersey Residents
Certain provisions may not apply if deemed unenforceable under New Jersey law.
B. California Residents
For complaints, contact mureithi@razorinformatics.co.ke or the California Department of Consumer Affairs at (916) 445-1254 or (800) 952-5210.
12. DMCA Policy
If you believe that any content within the Service infringes on your copyright, you may file a complaint under the Digital Millennium Copyright Act (“DMCA”) by emailing mureithi@razorinformatics.co.ke with the subject “DMCA Notice” and including the necessary details.
13. Independent Relationship
These ToS do not establish a partnership, joint venture, employer-employee, or agency relationship between you and the Company.
14. No Waiver
Failure to enforce any part of these ToS does not constitute a waiver of our rights.
15. Severability
If any provision of these ToS is found to be unlawful or unenforceable, it will be removed without affecting the remaining terms.
16. Assignment
We may transfer our rights under these ToS without prior notice or approval.
17. Employee Authority
No employee or representative is authorized to modify these ToS on our behalf.
18. Governing Law
If you are located in the U.S., these ToS are governed by the laws of the State of California.
If you reside outside the U.S., your local laws will apply.
19. Contact Information
For any questions regarding these ToS or your account, please email mureithi@razorinformatics.co.ke.